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Nebula Logger

Investigation playbooks

Three playbooks for the most common investigation patterns. Each uses only the shipped list views and record pages - no custom setup required.

Investigating a specific error

  1. Open the AllERRORLogEntries list view on LogEntry__c.
  2. Filter to the time window of interest (usually “This Hour” or “Today”).
  3. Open a LogEntry__c record.
  4. The linked Log__c shows the full transaction; the related list on the Log__c shows every entry in that transaction, in order.
  5. If the transaction is part of an async chain, follow ParentLog__c upward to the parent.

The chronological entry list on the parent Log__c is usually the most useful single view - it shows the sequence that led to the error.

Investigating a user’s session

  1. Open the AllLogs list view on Log__c.
  2. Filter by LoggedBy__c (the user field) and time window.
  3. Sort by StartTime__c ascending to see the user’s transactions in order.
  4. Open each Log__c to see the entries within the transaction.

Confirming logging is firing during a repro

Great for “we deployed but I’m not sure logging is working” or “we added a new logger call and I want to see it fire before waiting for the async save.”

  1. Open the Logger Console home page (LoggerHomePage).
  2. Locate the Log Entry Event Stream component.
  3. Reproduce the scenario in another tab or window.
  4. Watch entries appear in real time as LogEntryEvent__e platform events publish.
  5. When entries stop appearing, the async save has completed and the persisted Log__c / LogEntry__c records are queryable.

The stream shows entries as platform events fire, which is before the trigger materializes them into records. That’s the fastest signal you’ll get.

Common patterns for narrowing

  • By severity: AllLogsWithERROREntries, AllLogsWithERRORorWARNEntries.
  • By runtime: AllApexLogEntries, AllComponentLogEntries, AllFlowLogEntries.
  • By status: AllOpenLogs, AllClosedLogs, AllResolvedLogs.
  • By async context: AllAsynchronousLogs, AllBatchLogs, AllChildLogs.
  • By HTTP callout: AllHttpRequestLogEntries, AllHttpResponseLogEntries.
  • By exception: AllExceptionLogEntries.
  • By impersonation: AllImpersonatedLogs, AllImpersonatedLogEntries.

Start with the shipped list views and narrow with column filters before creating a custom view. There’s almost always a shipped view close to what you want.

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